Shipping policy

Shipping policy

At Simply Kanso, we believe in delivering not just products, but an experience—packaged with care and designed to arrive safely and on time.

Delivery Timeframes

  • Most orders ship within 1–2 business days after purchase.

  • Delivery typically takes 5–10 business days depending on your location.

  • Please note that during peak seasons or unforeseen events, deliveries may experience slight delays. We’ll keep you updated every step of the way.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order size.

  • We offer free standard shipping on all orders.

  • For international orders, shipping fees vary; any customs or import taxes are the responsibility of the customer.

Expedited Shipping

  • Need your order faster? We offer express shipping options at checkout for some items for an additional fee.

  • Express orders typically arrive within 5-7 business days after dispatch.

Order Tracking & Updates

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • Use this to monitor your package’s journey in real-time.

International Shipping

  • We currently ship to select countries worldwide.

  • Please be aware that customs fees, taxes, and import duties may apply and are not included in our shipping charges.

  • Delivery times may vary due to customs processing.

Packaging & Care

  • Each item is carefully packaged using eco-friendly materials that reflect our commitment to simplicity and sustainability.

  • We ensure your purchase arrives in pristine condition.

Returns & Exchanges

  • If you are not completely satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange.

  • Items must be returned in their original condition and packaging.

  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

  • Once we receive the returned item, we will process your refund or exchange promptly.

Customer Support

Thank you for supporting Simply Kanso—where elegance and mindful living come together in every detail.